REFUND POLICY

Please inspect your items upon receiving and contact us immediately if there are any issues so we can address it and make it right.
If you have a defective item or you are missing and item from your order, please reach out to dabaumshelp@outlook.com within 7 days of receiving your order.
NOTE: If it has been more than 7 days since receiving, there will be no credit or replacement.
You MUST include pictures and/or a video of the defective item or the packing slip showing which item was missing.
Do NOT use heat or quick setting epoxy on silicone molds. We will not replace molds after 7 days.
Item will either be replaced with the same item if it's in stock or you will receive a store credit in place of the item if I don't have any in stock.
There will be no credits or replacements on customized items so make sure tumblers are not defective BEFORE customizing.

ORIGINAL SHIPPING COSTS ON ORDERS IS NON REFUNDABLE

If an order is returned back to us because it is undeliverable as addressed you will receive a refund minus the original shipping cost.